Members F.A.Q.

Frequently Asked Questions (F.A.Q.)

Q: I’ve never got any email contains my login credentials, what supposed to do?

A: Our system will automatically send an email contains your username and password after your purchase. Usually it takes 1-5 minutes to arrive into your inbox. Make sure to check your spam folder too, since in rare case our emails arrive there. If you didn’t receive your login credentials more than 15 minutes since your purchase, please contact us at amazewp[at] we’ll sort it out within 12-24 hours of working days. If you have already registered, please use your current login to access your purchase.

Q: How to access and download my purchase?

A: Login to our site then navigate to Download section. You’ll see a list of products you have purchased. Click Details of each product to access and download the product.

Q: I forgot my password, how do I retrieve it?

A: Simply use the Forgot Password form here and enter your username or email address you have registered. You will receive a link to create a new password via email.

Q: I need help regarding to my purchase, how do I contact AmazeHub’s support?

A: You can send us support ticket here or create a new topic on our support forums here Our staff will reply your inquiry as soon as possible. Please read our support details here!